When activated, this plugin will deduct shipping costs at checkout for any customer who selects LayBuy as their payment gateway.
It can be amended for other payment gateways – just ask 🙂
First things first…
As with any new plugin, ensure you have a full backup or your website before installing.
Best practice is to install and test in a cloned/dev website first. This plugin has been tested, but I cannot guarantee it is compatible with all other plugins on your website.
- Download the plugin
- In the Plugin section of your WordPress dashboard, go to the “Add New”
- Upload plugin
How to remove the offer
To remove the offer, simply deactivate the plugin.
What about other payment gateways?
If you would like to offer free shipping for other payment gateways, please contact me – I can adjust the coding for you.
I am going to keep things very topline here. There is soooo much information on the internet around the GDPR, what it is and what to do to ensure your business complies. The problem is, there is too much information – it can be a bit of an overload… especially when you look at everything else on your to-do list. I have been doing a lot of reading, and this is a snapshot of how you can make adjustments to your WordPress website and other GDPR tips for New Zealand businesses.
Disclaimer: this is by no means legal advice and is based entirely on my findings of this subject so far. It’s likely that many things could change regarding the law or that plugins could become updated. Please seek proper legal advice on the subject if required and remember to check for the latest WordPress updates.
What is the GDPR?
One of the hottest topics at the moment, GDPR (General Data Protection Regulation), comes into effect on 25th May 2018 and will see changes to the way in which businesses and organisations handle and process our personal data. Although it is an EU law, you will be required to comply with GDPR as long as you are engaged in storing or processing personal data of EU citizens, even if you are not an EU citizen.
I am in New Zealand though – why does this impact me?
This law encompasses all citizens of the EU, regardless of where in the world they are. Even if you only offer NZ shipping, your customers may still be EU citizens – whether they live in NZ or are just visiting. Therefore, it impacts all of us.
What do I need to do for my business?
- Make a list of all of the ways that your business collects information from people. Examples include:
- Ecommerce checkout
- Membership or subscriber sign up
- Client onboarding form
- Contact forms
- Newsletter sign up forms
- Cookies on your website to assist with user journey
- Google Analytics (yep – more info on that soon)
- Make a list of all of the ways that your business collects information from people. Examples include:
- contact your lawyer
- use the privacy statement generator tool on the Privacy Commission website: https://www.privacy.org.nz/further-resources/privacy-statement-generator/
Making changes to my website
Add this helpful plugin
If your website still does not have an SSL certificate, this is now essential, especially if you collect any personal information (including contact forms!). Please contact your host for more information on how to action this.
Within the e-commerce checkout process, we are obviously collecting a lot of customer information. Woocommerce are working to have compliance tools included (latest update is to be released 23rd May). More info here: https://woocommerce.wordpress.com/2018/04/10/how-were-tackling-gdpr-in-woocommerce-core/
This will include ways for customers to request a copy of their information, and to have it deleted permanently.
If you have customers currently being automatically added to mailing lists or databases based on their purchases, you will need to amend this to gain their permission within the process.
Similarly, if you have a checkbox to join your mailing list – this can no longer be pre-ticked. Customers need to tick this box themselves.
Guest checkout vs Accounts
Customers who checkout without creating an account will leave a data trail that they cannot log back in to access, delete or update. Your should have the option for customers to create an account active within your Woocommerce checkout. This way, consumers have the choice to be able to manage this information in the future, without discouraging those customers who do not wish to set up an account.
You could have a form at the top of the checkout page with a tick box asking for their consent to abandoned cart data collection… but I wonder if this would this act as a deterrent to transaction completion as a whole?
On contact forms, you are obviously collecting information from people. You therefore need to add a checkbox for people to agree to you using this information.
Contact Form 7 is a plugin that I use on a lot of client websites. This shows how to add this checkbox to a contact form: https://contactform7.com/acceptance-checkbox/. Other contact form plugins will also have something similar.
Mailing list sign up forms
When collecting details for mailing lists, you need to ensure that you are detailing what their data will specifically be used for, how they can unsubscribe, and how their data will be stored.
Joining our mailing list is optional, although recommended. If you have signed up to our mailing list and would like to unsubscribe, simply email us at email address with “Unsubscribe” in the subject area, and you will be removed immediately. Alternatively, all emails sent via Mailchimp also have an unsubscribe link in the footer.
Hopefully you are making regular backups of your site, and storing them away from your website and host. These backups contain the personal information of your customers too, and now they are stored away from your website…
You can add additional protection to this data by ensuring that your backups are encrypted.
UpdraftPlus Premium is one plugin which offers this functionality:
One thing you need to ensure is that your backups of your customer’s private data are protected. To help with this, UpdraftPlus Premium can encrypt the data in your backups. It has an industry-standard AES encryptor keeps all of the sensitive WordPress installation data (e.g. passwords, lists of users, secret keys, etc.) stored in your database completely secure.
While Google Analytics does not collect personal information that can identify website visitors individually, it is still tracking their activity, and as such, comes under these new rules.
Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.
I hope this has been helpful – and I would appreciate feedback on any additional constructive actionable points that I may have missed.
My goal is to create a resource to assist business owners in their compliance when there is so much information overload.
*This post does include affiliate links to some recommended plugins. This does not incur any additional costs to you, but I may earn a small commission
Why would you use a temporary domain name?
When your domain name is in use with a live website, and you are wanting to develop a new website you will be using a temporary domain name.
This will allow you to host a new installation of WordPress and work on your website, without interrupting your live website.
How to move from a temporary domain to your live domain
These instructions have been designed for people who have been given a temporary domain by their hosting provider, created a new website “behind-the-scenes” and are now ready to go live and replace the existing website.
If you have created a website with a temporary domain name, you need to replace all links within your website with the actual live domain when you want to make the switch over, otherwise you will have broken links, images may not show, and menus may not work.
I have tried to make these instructions as simple to follow as possible – without all the jargon.
Step 1 – DNS (Domain Name Settings)
Ensure that your domain name DNS settings have the A and www records pointing to the correct IP address.
If your domain and hosting have been set up together with the same provider, this should not be an issue.
Where do I get the IP address from?
Ask your hosting provider what the A and www records for your website need to be set to.
Where do I check/change the A and www records?
Ask your domain name provider/registrar to change your settings to reflect the requirements from your host.
Step 2 – install Velvet Blues plugin
This plugin is gold. It does a search and replace throughout your website.
- Go to Plugins > Add New > search for Velvet Blues Update URLs
- Install and activate the plugin
(If you would like to add the plugin manually, you can download it here)
Step 3 – update URLs
- Go to Tools > Update URLs
- Enter your complete temporary URL in the “Old URL” field (remove any trailing /)
- Enter your complete new/live domain URL in the “New URL” field (remove any trailing /)
- Tick all boxes except for “Update ALL GUIDs”
- Click “Update URLs NOW” button
Step 4 – update widgets
Velvet Blues Update URLs does not change any links you have in widget areas.
You will need to go to Appearance > Widgets and check each for any URLs that need to be updated.
Step 5 – update theme options
If you have logos, headers or other page layouts set up via your Theme dashboard, you may need to update URLs here.
Check through your settings.
If you do happen to miss any, you can come back and do these later.
Step 6 – change your domain
- Go to Settings > General
- Change your “WordPress Address (URL)” to your new domain (ensure to remove any / at the end)
- Change your “Site Address (URL)” to your new domain (ensure to remove any / at the end)
- Click “Save Settings”
Having good Ts & Cs for your business is super important and can save business owners a lot of money in the long run. You need to cover your butt so people you do business with understand what’s expected of them and can’t go back on their word.
Kiwis love DIY so here are 5 simple steps breaking down how to write terms and conditions for your business:
Step 1: Write a list of everything your biz does
Jot down a list of everything your business does including all the goods and services you sell. Also write down any standard terms you currently offer your customers. Consider these terms you’re offering – are they working for your business? Think about what other terms you’d like to have in order for your business to operate like a well-oiled machine. Now’s a good time to change things up that aren’t working in your business. Not getting paid on time? Consider asking for a deposit, or even upfront payment. Are you customers cancelling jobs or appointments a few hours before you’re supposed to meet? Well now’s the time to consider charging a cancellation fee.
Step 2: Think about what could go wrong
It’s a bit freaky to think about, but next to the list of things your business does write down all the potential things that could go wrong. Are there any potential dangers for your customers that could happen from using your goods or services? Write these down as it will be important to remember these things when you’re writing your disclaimer. It’s also important to think about difficult customers as part of this step. What problems have you come across with difficult customers before? Write these down too as it will be important to address these problems when writing your Ts & Cs.
Step 3: Write your Ts & Cs
It’s now time to get cracking on those Ts & Cs. Here are some things to include:
- Define the good and services you sell so people know what’s included and what’s not
- Define any other words your customers might read and think “what the….”
- Payment terms, including payment dates and what will happen if your customers pay you late, like charging interest
- Debt collection information, including that the customer will be responsible for paying any debt collection costs if they don’t pay their bill, including legal fees on a solicitor client basis and filing fees
- What you are responsible for
- What you aren’t responsible for
- What your client is responsible for
- Any refund policy
- Any guarantees you offer
- Delivery timelines
- Any other important timeframes your customers need to be aware of
- Limitation of liability clause (best to get some legal help with this one)
- How you deal with complaints and what happens if a proper dispute rears its ugly head (for example, you could make it clear that negotiation or mediation is your first port of call so you aren’t taken to court straight off the bat).
- A disclaimer about the accuracy of information on your website
- Make is crystal clear that by accessing and using your website your customers agree to your Ts & Cs
- You can change your Ts & Cs at any time
- How long the contract lasts and any minimum term
- How you and your customers can cancel the contract and how much notice is required
- Who owns the intellectual property in the things you create for your customers
- The law that governs the contract (like NZ law)
Step 4: Put yourself in your customer’s shoes and review
Pretend you’re a customer and read over your Ts & Cs. Make sure they’re written in plain English and are free from complicated and boring legal words. If something isn’t explained clearly take some time and set it out in an easy to understand way.
Step 5: Get a lawyer to do a final once over
It’s always a good idea to get your lawyer to give your Ts & Cs a final once over. Your lawyer has seen many things go wrong with their clients in business and will know the areas where you could find yourself in hot water. Lawyers are particularly good at writing disclaimers and limitation of liability clauses. This could potentially save you a bucket load of money down the track.
And then you’re done!
Now slap those Ts & Cs on your website and have a link to them at the bottom of every page of your site. While it can be a pain, it’s best to wait until you’ve had a customer agree to your Ts & Cs in writing before you start doing business with them. This can be done by your customer ticking a box on your website to say they’ve read and agree to your terms and conditions, or by having them sign your Ts & Cs.
Don’t forget to review your Ts & Cs every now and then – it is amazing how quickly they become out of date as your business grows.
Written by Claudia King. Claudia is a business lawyer at the rather non-traditional law firm Legal Beagle and she works with entrepreneurs and innovative businesses to help them do cool stuff and make their businesses more valuable: https://www.legalbeagle.co.nz/about/meet-the-team/highlight/Claudia